Privacy Policy

How we protect your privacy and data

Last updated: January 2025

What We Collect

For Free Users

When you use our free URL shortening service, we collect:

• The original URL you want to shorten
• The shortened URL we generate
• Basic technical information (IP address, browser type) for security and anti-abuse purposes

Important: We do not track individual users, create profiles, or store personal information for free users. Your shortened links are created anonymously.

For Pro Users

Pro users voluntarily provide additional information to access premium features:

• Email address (for account creation and support)
• Password (encrypted and stored securely)
• Payment information (processed by Stripe, not stored by us)
• Custom domains you add to your account
• Link analytics data (for the links you create)

How We Use Your Information

We use the information we collect to:

• Provide the URL shortening service
• Prevent abuse and maintain security
• Provide customer support for Pro users
• Process payments through our payment processor (Stripe)
• Send important service updates (Pro users only)

We do not:

• Sell your data to third parties
• Use your data for advertising
• Track you across other websites
• Create detailed user profiles
• Share your information except as described in this policy

Data Sharing

We only share your information in these limited circumstances:

• Service Providers: We use trusted third-party services like Stripe for payments and Supabase for data storage
• Legal Requirements: If required by law or to protect our rights and users' safety
• Business Transfer: In the unlikely event of a sale or merger, data may be transferred to the new owner

Data Security

We take security seriously and implement appropriate measures to protect your information:

• All data is encrypted in transit and at rest
• Passwords are hashed using industry-standard methods
• We use secure, reputable hosting providers
• Regular security updates and monitoring
• Limited access to data on a need-to-know basis

Your Rights

You have the following rights regarding your data:

• Access: Request a copy of the data we have about you
• Correction: Update or correct your information
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a machine-readable format

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

linkZip uses minimal cookies and tracking:

• Essential Cookies: Required for the service to function (login sessions for Pro users)
• No Analytics Cookies: We don't use Google Analytics or similar tracking services
• No Advertising Cookies: We don't serve ads or use advertising networks

Data Retention

• Free Users: URLs and basic technical data are retained indefinitely unless the link is reported for abuse
• Pro Users: Account data is retained until you delete your account
• Analytics Data: Kept for up to 2 years for Pro users' analytics dashboards
• Payment Data: Processed by Stripe according to their retention policies

Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll update the "Last updated" date at the top
• For significant changes, we'll notify Pro users via email
• Your continued use of the service constitutes acceptance of the updated policy

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: